What are some things that might cause delays or confusion when starting Ejari registration online? While the digital process is simple, tenants may still face certain challenges. These can affect how quickly the Ejari online registration for tenants is completed and how smoothly the application moves forward. Knowing about these areas can help avoid unnecessary problems.
Unclear tenancy contract:
One of the first issues that tenants may face is an unclear or incomplete tenancy contract. If the names, signatures, or property details are missing or incorrect, the Ejari system may reject the application. It’s better to double-check that the contract is signed and contains all mandatory information.
Missing or incorrect documents:
Uploading the wrong documents or missing necessary items can stop the process midway. Tenants must have clear copies of their Emirates ID, tenancy contract, DEWA number, and sometimes the landlord’s documents. If a document is outdated or does not match the rental agreement, it may lead to delays or rejection.
Login or technical issues on the platform:
The Dubai REST app or the official Ejari online portal may occasionally have technical errors. These may include difficulty logging in, verification problems with UAE Pass, or the platform not loading certain sections. These small issues may cause users to restart the process or wait until the platform is fully responsive again.
Confusion with co-occupant registration:
Tenants living with family members or flatmates sometimes get confused about who should register and how to add co-occupants. If this step is missed, it may cause issues later when using the address for other services. It’s useful to know that co-occupants must be added through the same platform, not registered separately.
Payment errors:
The Ejari renewal or registration fee must be paid online. If the transaction does not go through or the wrong payment method is used, the system may not accept the application. It’s best to have a working debit or credit card and wait for confirmation before closing the platform.
Uncertainty about landlord permission:
In some cases, tenants are unsure if they have the approval to register the contract online. If the landlord has not signed the agreement or given access to necessary documents like the title deed, the process may be delayed.